Sponsorship not available - UK right to work required | Weekend rota with remote working included
We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
*
Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
*
Develop, maintain, and improve internal software applications and tools.
*
Work on vehicle/ECU mapping and reading projects (full training provided).
*
Analyse data and outputs from software tools to ensure accuracy and reliability.
*
Document processes and contribute to ongoing product and process improvements.
*
Operate within a flexible shift pattern, including weekend cover on a rotational basis - with the benefit that weekend shifts are worked from home.
About You
Proven experience in IT, technical support, or a related role.
*
Background in software engineering or development is a bonus but not required.
*
Strong understanding of IT systems and ideally some knowledge of the SDLC.
*
Analytical mindset with confidence handling data and numerical outputs.
*
Interest in automotive technology and ECU mapping (desirable, not essential).
*
Excellent communication skills, able to support both technical and non-technical users.
*
Proactive, detail-oriented, and able to adapt to new technologies quickly.
What's on Offer
Competitive salary depending on experience.
*
Two IT Support & Technical Specialist positions available - genuine growth, not just backfill.
*
Full training and support, including the opportunity to gain international qualifications.
*
A supportive, friendly, and tech-driven culture that prioritises growth and career development.
*
The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
*
A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer
Never supply bank or financial information to advertisers. If bank details or money are requested for a job vacancy, email
support@tiptopjob.com.
If you encounter any technical problems in applying for this job, please
click here.
